Franchise Expansion in Michigan
The Glass Guru is proud to announce the launch of the company’s newest franchise location. The Glass Guru of Lansing is the company’s second location in Michigan. The new franchise location is owned by Scott House along with his brother Dan House. The House brothers have spoken about going into business together for years and The Glass Guru stood out as the opportunity they were looking for. Neither has a background in sales or construction but feel confident about their future with the franchise system. “My brother and I have always talked about being in business for ourselves. It’s been something we’ve thought of for years…He’s worked in the home services industry for 15 years and my degree is in Business.” Together with The Glass Guru behind them, the brothers are confident they will succeed. Scott House holds a Masters degree in Human Resources and has worked in healthcare for the last 20 years. He says he looks forward to working with his hands and helping customers with unique solutions as well as spending time with his family, including his wife Judy and their son. “My previous career covered Michigan and Wisconsin, so there was a lot of travel. As my 7-year-old continued to grow, I was kind of tired of missing the school functions and hearing about them in a hotel room, so it was time…” said Scott House of his choice to change careers. The brothers looked at several different opportunities over a period of a year before settling on The Glass Guru. The company offers unique services not typically offered by other glass shops, a differentiation which helped the House brothers decide. “Because it’s the home services industry… working with people. We’re providing a service and there aren’t a lot of places in our area that do specifically residential glass,” explained Scott House. When they came to visit The Glass Guru’s headquarters in late 2017 for a Discovery Visit, the brothers liked what they saw as well as the people they met. “We met everyone and they were wonderful. We took home a lot of information. It was very enlightening, we even had an opportunity to be out in the field for half-a-day. We got to see that it’s not a hard-sale, because neither one of us are “salespeople”, but we do like informing and helping people, and that’s the approach that The Glass Guru takes.” Scott, along with several staff members from the their franchise location completed their initial franchise training at The Glass Guru’s North American headquarters based in Roseville, CA on March 2nd, 2018. The House brothers were ready to get started as soon as training was completed. On completing his initial training, Scott House expressed a feeling of comfort with the support from the Franchisor he knew he’d have moving forward… “I obviously have more things to learn, but I feel comfortable knowing that I have the resources here (at headquarters) which is comforting… I have everyone’s phone number, even at the store.” Since opening, The Glass Guru of Lansing has gotten off to a great start, offering The Glass Guru’s unique blend of glass restoration, repair, and replacement services. Find out more about The Lansing, MI location by visiting https://www.theglassguru.com/lansing